![]() Which I did.and I got no response until a day AFTER check-in. I then contacted them back via phone to see if I could confirm the names for check-in and they simply told me to e-mail them. They promptly said no and that "I should have contacted them a week before the reservation to cancel." Emphasis on the medical emergency, which most hotels will willingly accommodate with a doctor's notice. I tried to contact the hotel on several occasions via e-mail and phone and it was nearly impossible to get a hold of anyone.which was a major red flag.Īfter finally getting a hold of someone on the phone, I informed them 4 days in advance about a medical emergency and if we could be eligible for a refund. I very rarely go out of my way to review but this is by far the worst hotel that we have ever gone to due to the HORRIBLE SERVICE. Dirty (like a motel) and LOUD!! 6-year old daughter woke up all through the night because the road noise was so loud. All together we wasted over a $1,000 and I cant get a hold of anyone to talk this through. they called and said they found something in my room- but then changed their mind and said they "didn't find anything". ![]() When the morning coffee was out by 8:00am I told the SAME front desk guy- "That's not my job, find someone else to help you." WHAT?!?! The staff was sketchy, the rooms were HORRIBLE! I forgot my professional grade toothbrush (ugh). Everything was 'broken' or 'out', AKA they didn't want to deal with it. The room was so loud that I asked to be moved- The man behind the counter raised his voice and told me NO and then laughed out loud in my face. Just to name a few: Door didn't seal and we could see the outside from around the door. but word to the wise, DON'T waste your money. This is the first time I've left a bad review for a hotel. The place is extremely expensive for what it has to offer.Īlso, they need to add blackout drapes to the windows there was no privacy in the room.īreakfast was good, not free, but good and the young lady at the cafe was extremely nice.ĭO NOT STAY HERE!! Where do I even begin. ![]() And my safety was a concern the second night. I would have not stayed there if I would have seen the place before booking, moreover, I would never stay in a hotel where I don’t feel safe. People out at night every night being loud. However, fire alarms going on twice did not help with sleep. The lady at the front desk apologized, and was very nice and friendly. Loud, ants in the room, when I first arrived I was given the key to a room that was being occupied by another person I open the door and that person’s belongings were all over the room. I didn't get to interact with anybody who worked there so I can't tell you about the employees.Ĭan’t understand how this place gets more than 1 star. The price was pretty great considering all the other hotels that I've stayed at for a similar price or even for more. The bedding felt nice and the room had a better than average decorating scheme. It seems like there were other nice public areas but I didn't get to check them out. The temperature wasn't as hot so I could bask for a long time. The other jets in the hot tub weren't as powerful. The hot tub had a really strong jet that was great for massages but I had to get my friends to hold me in place to massage my shoulders with the jet because it was that powerful. Lots of people were enjoying it but nobody was bothersome. ![]() The pool was pretty with it's tile and layout. See photo of "pool view" being advertised. Between us and the pool was bushes, a stairway, a parking lot, and a tall fence. Our room was supposed to have a great pool view but it didn't in the slightest. Hotels are just a place for us to lay our heads at night but this one is unique and not your typical! ![]() Overall we really enjoyed our stay and would stay again, especially for the price. They had a few different types of coffee, several types of tea, boiled eggs, build your own yogurt, cereal, muffins, and bread. Super neat…never heard of a hotel doing that. One thing I thought was really nice is they host a wine yoga from 4-5p on the weekend with complimentary wine for the guests. We did not get to try out the pool because it was too cold for us Texans but there were always people in the pool and hot tub. Everything was clean and the bed in my opinion was comfortable…my husband thought it was too soft?!? It was a unique stay at a really good price for a weekend getaway!! There was a pretty decent size area for the dogs do their business where they provided poop bags for the owners. You can tell it is older but they did a great job remodeling. I thought it was a very cute little boutique hotel. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |